National Account Program Manager

Posted: 
Tuesday, April 10, 2018
Expires: 
Friday, May 18, 2018

Under the leadership of the Senior Strategic Account Manager, the National Account Program Manager assists the sales team by managing many aspects of the national account program.  Once a new national account becomes a customer of Diesel Forward, the National Account Program Manager will work directly with the Senior Account Manager to ensure that the customer’s transition into Diesel Forward is successful. The National Account Program Manager will have account maintenance responsibilities. These duties will include communicating with the customers daily, helping to resolve issues, and managing projects. This position requires minimal travel (up to 10%) and will be located in the main building in Windsor, WI.  

Responsibilities and Duties: 
  • Provide our Diesel Forward National Account customers first class customer and service support.
  • Must be able to build great relationships with multiple people within large national account customers.
  • Must have great project management skills and attention to detail.
  • Must be able to quickly identify opportunities for growth within each national account. 
  • Works closely with Technical Service, Warranty, Customer Service, Marketing, and Pricing personnel.
  • Supports product launches by communicating with customer as well as taking a lead role in customer training events either in person or online
  • Responds to requests from customers for information.
  • Engages in technical discussions with potential customers.  May conduct virtual demonstrations and/or presentations.
  • Conduct and track customer surveys.
  • Needs to be proficient in excel and Microsoft office
  • Remains knowledgeable and up-to-date on changes and developments in the industry.
Requirements and Qualifications: 

Bachelor’s degree preferred.  Experience in Customers Service/Sales. Computer skills are important with Microsoft Office experience required. High motivation and initiative level, ability to multi-task.

Interested applicants should submit their resume to HR@dieselforward.com